Best practices for dock processes to improve productivity
Benchmarking studies, such as those published by WERC, allow us to compare and improve our processes. Here are a few best practices in receiving:
- Dock appointments – this allows labor and dock utilization to be optimized
- Use of Advanced Shipping Notices
- A commitment to unload all loads within a set amount of time to prevent traffic jams
- Receipts acknowledged and posted as received in real time
- Product labeled, scanned against the ASN, and assigned to the proper put-away location
- Assigning tasks to individuals or very small teams for accountability
- Gathering data on dock to stock time, receiving errors, and dock utilization can ensure continuous improvement.
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